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HP plans to save millions by laying off thousands, ramping up AI use (arstechnica.com)

submitted 1 week ago by along_the_road@beehaw.org to c/technology@beehaw.org

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[–] Quexotic@beehaw.org 4 points 5 days ago (3 children)

Using AI, HP will “accelerate product innovation, improve customer satisfaction, and boost productivity,” Lores said.

I'm so glad we're currently using Dell. If we had substantial buy-in to HP products, this nonsense would all but require us to switch to another vendor.

[–] Pyr_Pressure@lemmy.ca 5 points 5 days ago (2 children)

Anytime AI has been involved my customer satisfaction has gone down tremendously

[–] Quexotic@beehaw.org 1 points 2 days ago

It's clear signalling that customer satisfaction is not the goal, amirite?

[–] cupcakezealot@piefed.blahaj.zone 4 points 5 days ago

don't think hp has to worry about losing customer satisfaction