this post was submitted on 27 Nov 2025
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I've had users who had equipment that worked when I came in to help them with the problem. I think what actually happens is that the user, possibly unconsciously, realizes that they have to pay attention to the UI, because I will, and does the action to make the equipment work the way it's supposed to work.
I think this is correct. People tend to read the dialog boxes when I'm there to help because they don't want to feel stupid I guess. Now if I could just get my youngest nephew to stop using his full first and last name as his username on fucking everything.