this post was submitted on 23 Nov 2025
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Blame other consumers. I've worked food service my entire life and when these delivery "services" were implemented I knew all it was gonna do was raise prices and drop food quality and make my job harder but everyone acted like I was crazy.
Now all I hear is people complaining about the higher prices and lower quality and I just laugh because you fuckers made my life 10x harder and you have no one to blame but yourselves.
Fucking hear hear
While I respect the struggle, I really truly do, this is a multi-faceted issue.
I don't think it's unreasonable that in the 21st century, we have accessible delivery portals. Disabled people really benefit from delivery services.
Businesses generally chose not to adapt to this development in a way that was best for themselves and especially their employees. Yes, consumers did support these services and disregard the real effects on employees that they had. I can only imagine the horrors of days where Doordash/Uber Eats/etc. has delivery promo codes for certain items - especially in a seasonal context. I can't even fathom just having an organic spike of orders come in, especially before closing or right at opening.
If we had an open delivery platform (like the yellow pages) that businesses could freely list themselves on and use their own drivers to facilitate delivery for, that would likely be ideal. As a consumer, it's very annoying accessing and using terrible restaurant websites to order delivery. There's a chance the domain doesn't resolve, that there are expensive credit card processing fees, and there are usually restrictive delivery distance maximums (which could be solved by third-party drivers).
There are ways that this all can be resolved, but it's entirely unreasonable to, as you say, increase your workload 10x as much. I can only imagine having to serve one app, but most businesses choose to serve multiple and even have their own apps sometimes - in addition to taking orders via phone call. I can't imagine how much there is to juggle, truly.
Major delivery apps need to go the way of the dodo, they are an unnecessary middle-man and they fuck over everybody - drivers, employees, consumers, and businesses if they had the ability to realize the effects on their employees and result on the quality of their product.