this post was submitted on 20 Nov 2025
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Interesting work week. My manager is moving to a new department - and our whole team is actually devastated because she's a legend. Had a few very good client interactions. One was a vulnerable person, homeless, and a bit abusive - his experience thus far with our company for what he was trying to do left a lot to be desired to be fair. He spoke with me and I decided I would not end the call until I'd resolved his issue. Ended up having to call him back 7 times to get the job done, but we did it, and he was very thankful in the end. My efforts did not go unrecognized internally either and I got a few shout outs. Felt good!
so many hugs and kudos
it must be incredibly hard to be homeless, that any homeless person has patience or has any manners at all is amazing
( saw a homeless man today in pjs at the train station, dragging his suitcase. He has no bedroom, no privacy, no personal space, all the places we use when we self care. They lose so much that we take for granted ๐.
One time I saw a group of homeless reminiscing about home cooking. Just random things we don't think twice about ๐ )
On the otherside, reminiscing about how everybody in a squat would turn up with a handful of something and a a pot of pretty good soup would emerge.
I wish I could be chill like that. Iโve had mixed experiences with people in squats.
I managed to help one girl in a bad situation, others kept to themselves and I covertly dropped a few things off without interacting or narcing (vegetable seeds and cat food).
Others were bad news though
Finding chill seems to help. Other stories are about belting yourself onto rafters to sleep. In somewhere many here may well have had coffee
It sucks because I could help to some degree but have had to learn to be so wary :/