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Changed ISP and server now unreachable
(sh.itjust.works)
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this post was submitted on 09 Sep 2023
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I have AussieBB and had to give them a call at one point to allow inbound traffic so I could expose my self-hosted server. They flicked a switch for my account and then everything came good.
If you give them a ring and explain what you’re trying to do it should get sorted out very quickly. Their customer service staff are very knowledgeable and friendly - they’re the best RSP I’ve ever had.
99% this is probably what's happened. Aussie by default blocks incoming traffic on the usual ports (25, 80, 443, etc.) but will happily remove the block if you give their support team a call and explain why you want the block removed.
There's also an option to remove it in their app these days as well I believe. Go to Service Tests -> Port Blocking and you can disable it from there.
Yep, the app is by far the easiest way to deal with it, and it's got a great amount of troubleshooting options too.
Ah that’s great. It wasn’t an option when I had to get it sorted but that was a few years ago. The self-service options in the app are excellent for basic config and troubleshooting.