this post was submitted on 13 Aug 2025
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Linux Mint

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Hi fediverse,

I'm hoping someone can give me some advice on an issue that means I can't access the main user account on my Linux Mint (Cinnamon) operating system.

Context:

I'm using a dual boot setup of windows and mint on my laptop. I use mint (or used to, when I could access my user) for pretty much anything that doesn't require things* only my windows instance has. (*things such as support for video games that support windows but not linux, for example)

When creating my main user account, I made a mistake in the username. It was irritating enough for me to want to change it, and as doing so seemed like it should have been fine, I settled upon three guides and ended up (mostly?) just following this one:

https://www.linuxuprising.com/2019/04/how-to-change-username-on-ubuntu-debian.html

I cant remember all of what happened anymore, but I have the following screenshots, along with the stuff I do remember.

(note: red blocks represent the new username, blue blocks represent the old username)

At the used-by-process error, I first tried following the guide precisely, then hoped that "PID" was Process ID, and that the guide expected me to put the ID that usermod stated after "PID", and tried doing that.

Idk if that fvcked something up...

Then I guess I fixed that somehow, idk if I did so by restarting and logging in only as tempuser, or if I had already done that and fixed it some other way.

Anyway I meant to run each line of the command separately to avoid stuff going wrong, but accidentally did both at once. I hoped it'd be fine anyway.

Then stuff happened I guess.

Anyway,

I cant remember much more but I know that I tried to log back in as my main user account and I found out that:

  1. The username had been successfully changed.
  2. I could not log into my main user account.

Imputing the correct username and password was successful, and acted like it was logging me in as usual. Then after the usual black screen, it just throws me back to the login window.

This still happens.

I went through a fair bit of internet searching, followed some advice. All that most people were saying was to check how much disk space you have left - and to not keep timeshift snapshots on the same drive as your OS.

(this is one such post, and (I think) the only one I found that I definitely recognise from the previous searching: https://www.reddit.com/r/linuxmint/comments/15revgg/cant_stay_logged_in_keeps_going_back_to_login/)

I did ctrl-alt-f1 and ran df -h, and deleted most of the timeshift snapshots I had (I think I had maybe 6 and deleted 4 or 5).

Here's the output of df -h that I think is from after I deleted the timeshifts:

Idk what to do, hope someone can advise.

(TL;DR: tried to change username on mint, now whenever I try to log in to the user it throws me back to the login window after the usual black screen. Hope this suffices for a summary...)

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[–] DuckyLoco404@lemmy.world 1 points 4 days ago (1 children)

Could you at some point reply to this comment pls?: (34365607/18915085)

[–] just_another_person@lemmy.world 1 points 4 days ago (2 children)

You're pretty lost in this chain. We offer paid remote help if you want that. Feel free to DM me.

[–] DuckyLoco404@lemmy.world 1 points 3 days ago

Since it has taken two comments to get through to you the past few times, here's a second comment.

Please just reply to the first one at some point... It is my reply to this. - i.e. my reply to the comment I am replying to with this comment. (34365607/19002981 - https://lemmy.world/post/34365607/19002981 < the first one)

[–] DuckyLoco404@lemmy.world 1 points 4 days ago (1 children)

I can't really pay, and I feel like using dms for this kind of stuff kinda just denies others access to the information provided/discussed. (If what you say could be useful to me, it could also be useful to someone else)

Could you just try to help me progress further toward sorting this out?

Again; The directory provided as the last argument in the command seems definitely to exist. Should I select an option when the two options are provided, and if so, is the first option preferable?

If you don't quite know how I should proceed, or otherwise can't provide further help, that's also fine, but please let me know either way. (Also idk exactly what "We offer paid remote help if you want that" means, but if you don't have the time/wherewithal/etc to provide further help without pay or whatever, the same applies)

[–] just_another_person@lemmy.world 1 points 3 days ago (1 children)

If you're getting an error, please provide it. If it's just saying you're missing the final argument as the mount point, you're doing something wrong. The mount command at its base works like this: mount [sometargethere] [someemptydirectory]

[–] DuckyLoco404@lemmy.world 1 points 3 days ago* (last edited 3 days ago) (1 children)

I just need to know what to do at this stage (the stage described in [34365607/18807477]):

There's no error, I just don't know what to do when presented with these two options. Is this expected behavior? As I said in [34365607/18807477], this dialogue (the choice between passphrase and tspi) doesn't appear in the "HOWTO: Recover files from encrypted ecryptfs home directory" guide, so I just wanted to check that said dialogue was what was supposed to happen, and if so which option I should select.

There are more details and stuff on this in my previous comments, I'll quote them below in chronological order so they're all in one place.




Relevant comments in this chain/thread (chronological order):




Comment 34365607/18807477:

I ran the command again, this time specifying an empty directory to mount to, but what do I do here?

I'd assume to select option 1, but this dialogue doesn't seem to appear in the "HOWTO: Recover files from encrypted ecryptfs home directory" guide, so I just wanted to check.




Comment 34365607/18809283:

I know, I created the folder "oldhome-mountpoint" in "/home/newuser/oldhome-backup", then copied the path to that and used it as the specified mount point in the command, or at least I thought I did. I'll double check it again




Comment 34365607/18809448:

I double checked

It seems to exist, and when copying the path it also seems to match the one used in the command.




Comment 34365607/18892748:

I still don't know what to do at this point in the process, If you could get back to me at some point soon that'd be neat.

I looked for answers on the internet and haven't found much of use, but I also asked a few LLMs and the responses all suggest that this choice is expected behavior for this process, though again, said choice does not appear in the guide, so idk.

As I said, both directories seem to exist.

(Again, what should I do?)




Comment 34365607/19002981:

I can't really pay, and I feel like using dms for this kind of stuff kinda just denies others access to the information provided/discussed. (If what you say could be useful to me, it could also be useful to someone else)

Could you just try to help me progress further toward sorting this out?

Again; The directory provided as the last argument in the command seems definitely to exist. Should I select an option when the two options are provided, and if so, is the first option preferable?

If you don't quite know how I should proceed, or otherwise can't provide further help, that's also fine, but please let me know either way. (Also idk exactly what "We offer paid remote help if you want that" means, but if you don't have the time/wherewithal/etc to provide further help without pay or whatever, the same applies)

[–] just_another_person@lemmy.world 1 points 3 days ago (2 children)

Hir 1 and enter the passphrase for the volume. Try whatever the previous login password was, or if you know the right passphrase, enter that. The value is what YOU set when you installed the first time.

[–] DuckyLoco404@lemmy.world 1 points 1 day ago* (last edited 1 day ago) (1 children)

I got to the "select cipher" step.

I assume I should select whichever cipher was used originally.

How do I find out which one was used?

I doubt I would have deviated from the default during setup, and i assume AES would have been said default, in which case I should pick that?

What should I do?

[–] just_another_person@lemmy.world 1 points 1 day ago (1 children)

Just try whatever, or look up the docs for your distro. If you need this info and you don't have it, you're at the end of the road.

[–] DuckyLoco404@lemmy.world 1 points 22 hours ago (1 children)

I intend to run the command again and try selecting aes in hope that that's what it would've used, however I'm still really unclear on the guide... look at the code section of step 4--

At the line where one would input a number from 1 to 6 to make a selection, "aes" is placed where I'd assume the inputted number would be, and then a sentence starts abruptly at the end of that word

"

Selection [aes]: aesNavigate to the target file or folder

Right click the file or folder

"

And it then follows as a series of instructions

Is this a part of the guide?? Is this an output from the terminal??

Since I can't access the internet on my mint instance (for other technical reasons) and I haven't set up hibernation, I have to quit the process to return to my windows instance in order to ask another question or query a search engine.

(When the terminal starts doing more active processes, killing said processes to return to my windows instance seems like it easily has potential to break something important, so...)

I just want to make sure I'm clear on the actual steps that have to be completed before running the command again.

What additional steps follow after selecting a cipher?

Which parts of the code in step 4 are part of the terminal output, and which aren't?

(Sorry I'm asking so many questions-- I just don't wanna fuck it up further; I wanna be sure to do it right)

[–] just_another_person@lemmy.world 1 points 21 hours ago (1 children)

If it's encrypted, and you can't mount it, then you can't fuck it up, can you? Make the file read-only, and mount it as read-only if you're that scared.

I don't know what other steps you're talking about. Look up the docs.

[–] DuckyLoco404@lemmy.world 1 points 19 hours ago (1 children)

The main point here, and my main question, is as follows:

At the line where one would input a number from 1 to 6 to make a selection, "aes" is placed where I'd assume the inputted number would be, and then a sentence starts abruptly at the end of that word

"

Selection [aes]: aesNavigate to the target file or folder

Right click the file or folder

"

And it then follows as a series of instructions

Is this a part of the guide?? Is this an output from the terminal??

As in, there is a great deal more text below the "Select cipher:" block in the code section of step 4. It doesn't just go straight to "Mounted eCryptfs".

Much of said text seems like it must be additional steps in the process, either as text the terminal will output or as text the author of the guide has inserted into the code box. Otherwise what is it? It would seem odd for the terminal to just output it as non-interactive information while processing and mounting the drive, given that it seems to be a series of instructions, as I said.


[from the code box in step 4 of [HOWTO: Recover files from encrypted ecryptfs home directory]:]

Selection [aes]: aesNavigate to the target file or folder

Right click the file or folder

Select Properties

Click on the Permissions tab

Click on the Access files in the Others section

Select key bytes:

1[)] 16https://images.examples.com/wp-content/uploads/2018/03/Travel-Packing-Check-List.pdf.zip

2[)] 32

3[)] 24

[-] Enter your [b]Mount Passphrase[/b] when p

Selection [16]: 16

Enable plaintext passthrough (y/n) [n]: n

Enable filename encryption (y/n) [n]: y

Filename Encryption Key (FNEK) Signature [3c4b10f3dcadf302]: 0d690d0b3dafaee3

[–] just_another_person@lemmy.world 1 points 19 hours ago (1 children)
[–] DuckyLoco404@lemmy.world 1 points 16 hours ago (1 children)

Uh... Ok

Does that mean you don't know what the guide is talking about? The bits I recognise as seeming to be outputs from the terminal asking one to select an option though... Surely I need to know what to select when those come up? For instance I can decipher that presumably these selection prompts will appear during the process:

Select key bytes:

  1. 16

  2. 32

  3. 24

Enable plaintext passthrough (y/n) [n]:

Enable filename encryption (y/n) [n]:

The guide selects 16 for the key bytes, n for "Enable plaintext passthrough", and y for "Enable filename encryption"

What am I supposed to select when/if these prompts appear?

Do the options selected have to match the ones used originally?

With the y/n prompts, does the "[n]" in each mean that is the default? If so, that would presumably have been used originally, and thus should it be my selection...?

Then, is there also a default key bytes value that would have been auto-selected during setup?

I'm not really sure what "🤷" exactly means in this context, given the amount of variability as to what you may be shrugging about specifically, and the nature and context of the situation

Idk if that means you have absolutely no idea what I should do here or not

[–] just_another_person@lemmy.world 1 points 15 hours ago (1 children)

I'm not at your machine. Your notes and questions aren't making sense. Nothing I can do here.

[–] DuckyLoco404@lemmy.world 1 points 14 hours ago (1 children)

But what do you mean by "Your notes and questions aren't making sense"? If you don't understand any of what I'm asking, feel free to ask me what I mean, or point out something that doesn't make sense. You're allowed to ask questions yourself, you know.

[–] just_another_person@lemmy.world 1 points 14 hours ago (1 children)
[–] DuckyLoco404@lemmy.world 1 points 12 hours ago

If you're not gonna answer the questions or explain why you can't help or whatever I'll just give up I guess.

Anyway, I went and ran through the selection prompts, winging it and putting in the values I presume to be the ones used, and found that I do in fact seem to need the FNEK, which is obtained in step 3 of the guide. It seems relatively easy and straightforward to obtain, so I'll just do that later, input it where prompted, and see where that goes.

Thanks anyway

[–] DuckyLoco404@lemmy.world 1 points 3 days ago* (last edited 1 day ago)

The line says "Select key type to use for newly created files", but I'll disregard the seemingly present confliction and presume that doesn't change anything..?

(When I get around to it,) I'll run the command again and select option 1, then enter the passphrase for [magentauser] (Edit: *[blueuser]).

Thanks again!