this post was submitted on 13 Aug 2025
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Linux Mint

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UPDATE [AM 17 Sept. 2025]: Issue has been solved!

(I might at some point post the entire process with screenshots and stuff... But anyway,)

In short;

After @Auth suggested to just copy the contents of the inaccessible user's homedir to a new user, I logged in with tempuser and fast recalled that said homedir was similarly inaccessible as such, as I had selected the option to encrypt home directory during installation, and thus the files within were to other users unreachable without first decrypting them.

I followed @just_another_person's [advice/instructions] until they stopped replying, then managed to successfully mount the home directory after running through the other steps of the guide they referenced ([see:34365607/19080549,34365607/19187230]). I then realised that maybe I could just reverse all the steps I had taken since the user was last accessible, ([see:34365607/19187230]) and regain full access to the user, so I formulated a list of commands to reverse the steps, ([see:34365607/19233599]) checked for flaws, couldn't really find any, and just tried running the commands.

Anyway, it worked, and I can now log in to the user again and access all the files!

Much thanks to everyone who commented, and thanks again to @Auth, @just_another_person, @Wolf_Munroe, @Fizz and again (again) to @just_another_person for continuing to reply for so long!

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Hi fediverse,

I'm hoping someone can give me some advice on an issue that means I can't access the main user account on my Linux Mint (Cinnamon) operating system.

Context:

I'm using a dual boot setup of windows and mint on my laptop. I use mint (or used to, when I could access my user) for pretty much anything that doesn't require things* only my windows instance has. (*things such as support for video games that support windows but not linux, for example)

When creating my main user account, I made a mistake in the username. It was irritating enough for me to want to change it, and as doing so seemed like it should have been fine, I settled upon three guides and ended up (mostly?) just following this one:

https://www.linuxuprising.com/2019/04/how-to-change-username-on-ubuntu-debian.html

I cant remember all of what happened anymore, but I have the following screenshots, along with the stuff I do remember.

(note: red blocks represent the new username, blue blocks represent the old username)

At the used-by-process error, I first tried following the guide precisely, then hoped that "PID" was Process ID, and that the guide expected me to put the ID that usermod stated after "PID", and tried doing that.

Idk if that fvcked something up...

Then I guess I fixed that somehow, idk if I did so by restarting and logging in only as tempuser, or if I had already done that and fixed it some other way.

Anyway I meant to run each line of the command separately to avoid stuff going wrong, but accidentally did both at once. I hoped it'd be fine anyway.

Then stuff happened I guess.

Anyway,

I cant remember much more but I know that I tried to log back in as my main user account and I found out that:

  1. The username had been successfully changed.
  2. I could not log into my main user account.

Inputting the correct username and password was successful, and acted like it was logging me in as usual. Then after the usual black screen, it just throws me back to the login window.

This still happens.

I ran some web searches, followed some advice. All that I could find of relevance was mostly just people saying to check how much disk space you have left - and to not keep timeshift snapshots on the same drive as your OS.

(this is one such post, which I'm pretty sure is the only one I found that I definitely recognise from the previous searching: https://www.reddit.com/r/linuxmint/comments/15revgg/cant_stay_logged_in_keeps_going_back_to_login/)

I did ctrl-alt-f1 and ran df -h, and deleted most of the timeshift snapshots I had (I think I had maybe 6 and deleted 4 or 5).

Here's the output of df -h that I think is from after I deleted the timeshifts:

Idk what to do, hope someone can advise.

(TL;DR: tried to change username on mint, now whenever I try to log in to the user it throws me back to the login window after the usual black screen. Hope this suffices for a summary...)


[(Edit [AM 06 Sept. 2025]: fixed typos, phrasing...)]

[(Edit [AM 17 Sept. 2025]: UPDATE [SOLVED])]

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[–] just_another_person@lemmy.world 1 points 1 month ago (3 children)
[–] DuckyLoco404@lemmy.world 1 points 1 month ago

If you're not gonna answer the questions or explain why you can't help or whatever I'll just give up I guess.

Anyway, I went and ran through the selection prompts, winging it and putting in the values I presume to be the ones used, and found that I do in fact seem to need the FNEK, which is obtained in step 3 of the guide. It seems relatively easy and straightforward to obtain, so I'll just do that later, input it where prompted, and see where that goes.

Thanks anyway

[–] DuckyLoco404@lemmy.world 1 points 4 weeks ago

Hey, just wanted to give you an update on how it went (and also ask another question).

I basically just did steps 2 and 3 of the [HOWTO: Recover files from encrypted ecryptfs home directory] guide and got the FNEK key, which I then used to complete the mounting process, which worked, and mounted the encrypted homedir successfully!

I've copied most of the files to another location, leaving some that'll take a while to copy over.

Thanks again for all your help!


Also though, I had a thought; wouldn't it be neater if I just reversed the steps that lead to the original problem? Or rather, could I simply do so?

As in, (after (or before?) giving ownership back to the original username (blue), and moving the homedir back to its original place) could I just reverse the steps in the linuxuprising guide, changing the username back to what It was originally?

I'd then have more convenient access to all the files, and could from there go ahead with making a new user and moving stuff over to it, while being able to reboot or shut down the PC without then having to go through the mount process again and such.

What do you think? (Would that work?)

[–] DuckyLoco404@lemmy.world 1 points 2 weeks ago

Update: I ran the commands and It 100% worked!

I ran through the possibilities and tried to find fault in the reasoning behind the commands, couldn't really find any flaws, and the only thing I thought could have gotten in the way of it working seems from my research not to have any reason to be so...

Anyway, it worked! I have full access to the old user and all its files and settings and stuff, and everything seems to be neat and accounted for and such.

Thanks again (again) for all your help!