this post was submitted on 08 Aug 2025
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Relatable, my mom got a cancer diagnosis from an automated message through her healthcare portal. Their offices were closed and she wasn't able to ask any questions about it until the next day. She just knew she had some type of breast cancer, but nothing else, for that whole time. Only other time I've seen her cry that hard is when her dad died.
There's a lot of features I like about mychart and this is not one of them. I've personally seen enough lab values that the little red arrow next to a non-fasting glucose of 136 means nothing to me but I imagine it's much more stressful for people who don't know what any of those words mean. I also don't like that patients can read what I wrote about their temper tantrums that may have contributed to their legal hold right when they get their phone as they're walking off the unit. I feel like you should have to take some time making a medical records request to really think about whether or not you wanna hang around until my shift is over and shank me in the parking lot.
I get where you're coming from but as a lab tech my biggest grip with MyChart is how they post lab results. I can stand the one at time value layout. Like Jesus Christ just give me the results in report form. I want to see all of them at once so I can look at the whole picture.