this post was submitted on 27 Jun 2025
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[–] irelephant@lemmy.dbzer0.com 30 points 2 days ago (7 children)

Ai definitely can't replace many (if any) microsoft employees.

[–] SpaceRanger13@lemm.ee 31 points 2 days ago

I think shouldn't is better to say than can't. They are definitely going to try.

[–] ceenote@lemmy.world 22 points 2 days ago* (last edited 2 days ago) (2 children)

Their hope is probably that AI can let current employees bear a greater workload so they can downsize.

[–] tarknassus@lemmy.world 20 points 2 days ago (1 children)

Ding! Any gains in productivity will mean more work for less people.

Anyone who can’t see this coming - I have several bridges for sale.

[–] localme@lemm.ee 1 points 1 day ago

Yeah and what it should mean is the same productivity (or slightly higher) over fewer hours worked. So everyone can get more of their lives back to go be happy and spend time with their friends and families. Or literally whatever else people would rather being doing besides working all the damn time.

[–] avidamoeba@lemmy.ca 1 points 1 day ago

This is the material explanation. They expect increased productivity and therefore higher output and therefore higher profits from the same workforce. Not necessarily to downsize. Downsizing or upsizing would be dictated by a combination of the realized productivity gains and the uptake of their products by the market.

[–] shadowfax13@lemmy.ml 4 points 1 day ago

suits have been replacing long term essential employees with outsourced trash even before in name of global redundancy and efficiency. now they will just the ai buzz word to hide behind.

[–] salacious_coaster@infosec.pub 10 points 2 days ago

Microsoft support was already mostly useless. So, yeah, a useless AI probably could replace that, but it would also probably be more expensive.

[–] CmdrShepard49@sh.itjust.works 7 points 2 days ago

Not even the guys who call me on the phone to tell me that I have a virus on my computer?

[–] leftzero@lemmynsfw.com 6 points 2 days ago

Frankly, with the garbage Microsoft is producing these days, and the rate at which the quality, for lack of a better word, is degenerating, I'm starting to consider if LLM slop might actually be less worse...