submitted 1 year ago by sachasage@lemmy.world to c/liftoff@lemmy.world

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Forgive me, if this is already been posted, but I downloaded the app on TestFlight and I cannot login on my account. Could anybody help me out?

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[-] sachasage@lemmy.world 2 points 1 year ago

There’s no message, the spinner just keeps going on the login button.

[-] mykl@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

Okay, thanks for reporting this. Someone has raised an issue for this at GitHub, so you’re not the only person affected.

Are there any other unusual characters in your password? Spaces, Unicode, whatever?

[-] sachasage@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

There is some punctuation in the password, How important is it to be specific?

Edit: thanks for the responses!

[-] mykl@lemmy.world 2 points 1 year ago

It might be worth experimenting with a few changes to it and seeing if there’s something specific. Spaces in and after the password have been an issue too.

[-] sachasage@lemmy.world 2 points 1 year ago

Oh good suggestion thanks

[-] mykl@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

No problem. Let us know if you find anything. edit: Plus check your version number. if you're on 0.0.1 you need to upgrade.

[-] sachasage@lemmy.world 1 points 1 year ago

Ah oh interesting - how do I update though? I’m on testflight ought it not grab the update automatically?

[-] mykl@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

Yes it will once you switch. I was originally developing under my personal account but once Liftoff! started taking off I moved to a dedicated account, which meant we had to create a new app for TestFlight. If it says 0.10.xxx in TestFlight, you’re fine though.