this post was submitted on 23 Apr 2025
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I've never had an office job and I've always wondered what it is a typical cubicle worker actually does in their day-to-day. When your boss assigns you a "project", what kind of stuff might it entail? Is it usually putting together some kind of report or presentation? I hear it's a lot of responding to emails and attending meetings, but emails and meetings about what, finances?

I know it'll probably be largely dependent on what department you work in and that there are specific office jobs like data-entry where you're inputting information into a computer system all day long, HR handles internal affairs, and managers are supposed to delegate tasks and ensure they're being completed on time. But if your job is basically what we see in Office Space, what does that actually look like hour-by-hour?

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[–] Initiateofthevoid@lemmy.dbzer0.com 32 points 2 days ago* (last edited 2 days ago) (3 children)

Most office workers move things from point A to B in the physical, digital, or financial world. Electricity, toys, real estate, insurance contracts, missiles, you name it. The office worker is a link in a chain of information that stretches from the beginning of causality to the final effects of human existence.

There's a mine, somewhere in the world. In that mine is metal. A factory owner wants that metal. Office workers for that factory call or email the office for that mine, and ask for that metal. The two offices negotiate a deal.

This usually involves calls or emails to management, accounting, sales, legal - all different office workers doing different things - that ultimately boil down to:

  1. agreeing to a price per unit of metal (+ applicable taxes) that can benefit both parties, and
  2. logistics of when and how to deliver or pickup that metal, and how much those logistics cost.

From there, it's pretty much the same deal. The factory isn't making enough money. They want to sell a better product. Office workers for the factory contact other office workers at an engineering firm. Both parties make calls, send emails, design proof-of-concepts, and they negotiate a deal. Sometimes they logon to an hour-tracking software, so an office worker can bill the factory per hour another office worker spent working for that factory's product.

A major importer wants the product that the factory made with that engineer's designs and that mine's metal. Office workers make calls, send emails, check tariff and tax regulations, contact representatives at the port or border, schedule times and dates, and negotiate a deal.

A major retailer wants the product that the importer purchased from the factory.....

A consumer buys a product and dies. Their family hires a lawyer. That lawyer has his office workers make calls, send emails, logon to government websites, and schedule hearings and submit documents to prove that the product killed the consumer.

An insurance agency investigates the plaintiff that is suing the retailer. They google the person that died. They contact office workers that know about how people die or know about how products can kill, and they check the insurance company's database for how often people die to that product, and they calculate the odds that the product will kill a person, and then insurance office workers renegotiate a contract with the retailer office workers for higher premiums.

An office worker in the government works for the court. They receive the lawsuit documents, they make and cancel appointments, make phone calls and send emails to other office workers, lawyers, or plaintiffs, they send data from one lawyer to another, etc.

The whole system builds and builds until you have office workers talking to office workers talking to office workers about the movement of imaginary assets that never actually move, or the buying and selling of personal data for targetting ads that everyone hates, or software engineers building cryptocurrencies designed to fail or call centers that exist only to convince you to pay them money, or tax filing software companies that only exist because they pay the government to make tax filing hard...

And there, everywhere, in everything - you have the modern day office worker.

TL;DR: Reading emails. Sending emails. Checking data. Making data. Moving data. Making phone calls. Signing contracts. Approving decisions. Buying, selling, loaning, stealing, hiring, firing, murdering, perjuring, harassing, gassing, lying, crying, building, destroying - all pixels on a screen and voices on a phone, text in an email and words in a voicemail, all the world's wealth and all the world's future moving piece by little intricate piece from one human to the next in an impossibly vast network of causality that nobody really understands or controls but nonetheless keeps rolling forward one dollar at a time.

(Edit - oh, and don't even get me started on websites, apps, and spreadsheets that they use to interface with the data. There are infinite monkeys at infinite computers making the most randomized bespoke solutions to every little business niche, and every office worker has to swap between 2-6 of them on the daily)

[–] Depress_Mode@lemmy.world 3 points 1 day ago (1 children)

Wow, what a thorough answer, thank you! The summation was almost poetic, in a beautiful and somewhat horrifying way. The whole system laid out like that almost seems a bit dark and dystopian in kind of an indescribable way. It sounds like a sentient, Lovecraftian rat's-nest of wires running the whole world.

Thanks! Try not to let it get you down. It's less a Lovecraftian horror and more like a giant Rube Goldberg-Plinko machine that got way out of hand.

[–] Lv_InSaNe_vL@lemmy.world 4 points 1 day ago (1 children)

making the most randomized bespoke solutions to every little business niche

Hey that's my cubicle job! Last week I made a program because one of the locations at my company wanted to be able to view tolls (were a trucking company) for their drivers only. So I threw that together.

This week I'm making a program which will replace a spreadsheet to track tablets (drivers get one for electronic logs). It won't do anything crazy but it will be color coded! (Color coding was the single most important feature they requested)

But today I didn't work on that because they wanted a little tool to convert various file types into TIFF files because they work the best with our management software.

So yeah, lots of random little automations and tools for like 1 or 2 people to do their niche little responsibilities.

[–] Initiateofthevoid@lemmy.dbzer0.com 4 points 1 day ago (1 children)

You are seen! There are thousands of "you's" out there building permanently-temporary fixes out of digital duct tape. Users think it's black magic, IT thinks it's a security risk, management thinks it replaces IT, and you know it just keeps things moving while everyone else talks about the big software overhaul that's way overdue but always 6-36 months down the road.

[–] Lv_InSaNe_vL@lemmy.world 5 points 1 day ago

Haha I'm actually from an IT background! I started doing it because I was tired of paying like $1000/month for 7361618 little programs.

[–] IronKrill@lemmy.ca 7 points 2 days ago

Best response here, as this actually paints a picture of what people are doing all day and why they may be doing it.