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this post was submitted on 15 Jan 2025
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Privacy
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I've been using Runbox for many years and it's weird i don't see recommendations.
Server location? Pricing? Encryption? User friendliness?
https://runbox.com/
https://runbox.com/price-plans/
The cheapest option is like 20 dollars a year. I think I have the middle one. Not sure, it's been on that for years. I'm pretty sure it's the cheapest privacy oriented one. I tried several since then but I always end up back on runbox.
Server location is Sweden. Which was a major reason for me, outside of 9 eyes (I don't remember, I researched a lot before getting it but the details are forgotten).
I think they don't encrypt? Not sure. This was never that important to me. It was more about server location, privacy respecting and open source friendly.
I don't like their runbox7 though. Luckily it doesn't seem like they will ever disable runbox6. It's old school but reliable and fast. Runbox 7 is too full of feature and issues for me. You can easily toggle which email system you're seeing or loging into.
Oh yeah, and runbox6 is super user friendly. It's old style with just what you expect. Runbox 7 may be more depending on who you're asking. It's not for me, since it's too many icons and too little text.
Oh, and about trustworthy, it's more than I thought it could be. Every issue I had was quickly answered by one of the founders, who was super helpful and honest, even where it doesn't help them. When my domain expire I'm going to let them handle it. I didn't want to leave all eggs in one basket, but I even told him, they are the only company I would trust with this.
After all interactions I had wit them, they are literally the only company I trust. But that took years.
Server location is in Norway. It's a small company that specializes in email hosting and it's fully owned by their emplyees.
Here's a summary of their privacy policy:
-Norwegian ShieldAll your Runbox email is privacy protected because our servers are located in Norway, and 1. Runbox strictly adheres to the Norwegian privacy legislation.
-Runbox protects your data against disclosure with our procedure to require a Norwegian court order before any data can be disclosed.
-Any foreign nation requesting disclosure of data must send a formal request via diplomatic channels to Norwegian authorities, to which Runbox responds with a request for a court order.
-Norwegian surveillance authorities are not allowed to access transferred electronic messages without a court order.
-Under Norwegian legislation, Runbox is ordinarily not required to retain any traffic logs, and is permitted to delete your data if you ask us to.
-To protect your privacy even further, Runbox does NOT use Google Analytics or any other third-party tracking of our customers’ usage. We never use data or traffic information for any other purpose than anonymous statistics in order to improve our services and our system’s performance. Our service is absolutely ad-free, and we do not share or sell your personal details to anyone.
They strive to be as transparent as possible and everyone can read their public Privacy Transparency Report.