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Logitech has got to be the worst keyboard maker ever
(lemmy.world)
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this post was submitted on 08 Jul 2023
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Many years ago I bought a Logitech keyboard - like 2005 maybe.
I installed their software. From then on, my computer would not shut down, it would hang forever and require a hard power off. This was windows, XP I guess back then. I eventually clicked I’d just installed their keyboard driver, so I could use the media keys. I tried uninstalling, lo and behold, computer now functioned properly.
The media keys still worked so I don’t even know wtf I needed their shitty driver for in the first place.
Anyway I emailed their support. They linked me to a ticket that said it was a known issue. I’m like, that ticket is from over 6 months ago? Their response was “software development takes time”.
I have not bought another Logitech product since.
This is the biggest issue with development. As someone with industry experience, the higher ups only want to develop new and flashy amazing bullshit instead of actually, I don't know, MAKING A GOOD FUCKING PRODUCT THAT WORKS PROPERLY or even JUST WORKS AS DESCRIBED.
You would think that being functional, especially in the world of accounting and legislation would be a high priority. You would be wrong. The bug list was longer than the enhancement request list. It's all about sales. As soon as the product is integrated, you're fucked. It's so much money to disintegrate and get a new system, that they don't bother.
Pisses me off, because I have had to tell people, 'Yes, sorry this is a known bug for 2 ~~FUCKING~~ YEARS and development is working on a fix.'
The bug list is always longer than the feature request list, because I’ll definitely implement more than one bug per feature I implement. The ratio is many hundreds to one there in general. That’s just programming.