this post was submitted on 17 Aug 2023
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Steam Hardware

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A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Deck] - Steam Deck related.
[Machine] - Steam Machine related.
[Frame] - Steam Frame related.
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

If your post is only relevant to one hardware device (Deck/Machine/Frame/etc) please specify which one as part of the title or by using a device flair.

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I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn't help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

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[–] julianh@lemm.ee 7 points 2 years ago (1 children)

True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they'd replace anything without charging something.

[–] _haha_oh_wow_@kbin.social 2 points 2 years ago* (last edited 2 years ago) (2 children)

I feel like "forgiving" isn't quite the right word to describe a company that makes shit that breaks after less than 2 years...

[–] julianh@lemm.ee 4 points 2 years ago (1 children)

Is that a widespread problem with decks? I feel like for the most part they're lasting ok. There's always gonna be an occasional dud when manufacturing something, especially when it's as complex as a computer.

[–] _haha_oh_wow_@kbin.social 1 points 2 years ago* (last edited 2 years ago)

This is anecdotal, but mine has been fine. Pretty great hardware IMO, especially for the first version of something.