I disagree with the implication that users should "settle down" when faced with user-unfriendly experiences.

User silence is often taken as permission to continue shitty practices that build up overtime. Bloated games that are unoptimized, online subscription to play online, not even fully owning the games, not able to use your own bluetooth headset etc.

This tweet just perpetuates how consumer-hostile nature of these companies. It attempts to play down a potential revenue stream at the expense of UX, subtle gaslight users into thinking this is part of the "over-reactionary culture" when this a perfectly valid criticism, and makes no attempt to be sympathetic about these implications.

Honestly, this has made me swore off a PS5 and future sony consoles. It's no longer affordable, convenient, or simply. I do love my DS4 controller tho.