i got my email yesterday. it takes a while.
this post was submitted on 27 Sep 2026
19 points (100.0% liked)
Gaming
5349 readers
246 users here now
The Lemmy.zip Gaming Community
For news, discussions and memes!
Community Rules
This community follows the Lemmy.zip Instance rules, with the inclusion of the following rule:
- No NSFW content
You can see Lemmy.zip's rules by going to our Code of Conduct.
What to Expect in Our Code of Conduct:
- Respectful Communication: We strive for positive, constructive dialogue and encourage all members to engage with one another in a courteous and understanding manner.
- Inclusivity: Embracing diversity is at the core of our community. We welcome members from all walks of life and expect interactions to be conducted without discrimination.
- Privacy: Your privacy is paramount. Please respect the privacy of others just as you expect yours to be treated. Personal information should never be shared without consent.
- Integrity: We believe in the integrity of speech and action. As such, honesty is expected, and deceptive practices are strictly prohibited.
- Collaboration: Whether you're here to learn, teach, or simply engage in discussion, collaboration is key. Support your fellow members and contribute positively to shared learning and growth.
If you enjoy reading legal stuff, you can check it all out at legal.lemmy.zip.
founded 3 years ago
MODERATORS
They'll send you an invoice eventually, and you'll need to pay within 3 days. Then a couple days later they should send you the tracking info. I paid 4 days ago and got shipping info a couple days ago
I use this website to track self reported numbers related to the release. According to it, about 35% of the people who reported being on the reservation list were able to order, numbers growing slowly but steady.
I haven't gotten a follow up email yet either.
I figured I was probably being impatient, but it's always nice to have extra data points and not be the anomaly lol.
I got my follow up email today. So if you're still waiting you should get it anytime now
Yup still waiting, so that actually gives me a lot of hope. Thanks for updating.
I think It'll take a while to get through everyone. I got on the queue for the controller a bit late and that was about 3 months I think. I'd trust steam won't lose your order, you'll probably get several emails.
Got my email a bit over a week ago. Went through with the purchase and have my frame now (about 7 days to ship to me in the USA).
Still waiting on my email for the steam machine though lol. Must be the very last person on that list.
I got the email that I was on the reservation queue on the 17th and then the email to complete the purchase on the 25th.
I think they are using lottery system for the queue position. So you could be the first to go on the waiting list and still have to wait for months or you could go on now and get your order tomorrow.
Say they make a batch of 500 units (I'm pulling these numbers out of my ass btw) and they make 100 a day. They pull the first 500 names of the waiting list and put them in a random order. So you will get a unit within 5 days but wether it will be on the first or fifth is up to chance. Of course we have no idea about the batch sizes and production numbers but it think this is essentially how it works.
I'm more surprised with the fact that they apparently have run out of accessories. Which is weird since these aren't affected by the chip shortage, unless of course they let you order more than one or each accessory per unit and scalpers gobbled them all up.
Edit: I've been waiting since release day. Still haven't gotten to the order.
You're officially in the reservation queue
I havent received the email to purchase yet so i assumed i was on the waitlist