Thunder App

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An open-source, cross-platform Lemmy client for iOS and Android.

This community is intended to discuss features and feature suggestions for Thunder; as well as friendly, respectful talks about Lemmy in general.

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Cannot log into quokk.au (quokk.au)

submitted 5 days ago by SatyrSack@quokk.au to c/thunder_app@lemmy.world

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I have been using Thunder as my main Fediverse app for years, across several Lemmy/PieFed accounts. I have been using it with Quokk.au (a PieFed instance) for months without major issue. But for the past few days, I have not been able to log into my Quokk.au account. I can log into any of my other accounts, but when I tap my Quokk.au account, nothing happens. It just does not load.

I recently registered for an account on Anarchist Nexus, which is a PieFed instance. I can log into that account in Thunder, so I do not think it is just a PieFed issue.

I did notice that as of a couple months or so ago, Quokk.au is now actually running a PieFed fork called PyLova. Might that be part of the issue? Just from the README, it does not sound like it should be drastically different enough from mainline PieFed that compatibility with third-party apps breaks.

https://codeberg.org/quokkau/pylova

Another thing to note is that other third-party apps (like Voyager and Blorp) still work fine with Quokk.au. I am posting this from Voyager, which I have switched to in the mean time. And yes, the regular https://quokk.au/ does work in a web browser.

Is anyone else experiencing a similar issue? I am not sure what is to blame here and how I should go about rectifying the problem. Can I view error logs is anything for Thunder so I can see what it is trying to do and what responses it receives when I attempt to log in?

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[–] darklightxi@lemmy.world 1 points 4 days ago (1 children)

Hey there, sorry for the late response and I'm glad you were able to sort it out!

Thunder does expect instances to report back version numbers using semver otherwise it could throw an error. I'll look into relaxing that constraint in future versions to prevent this from happening!

[–] SatyrSack@quokk.au 2 points 4 days ago

One of the big problems for me while experiencing that issue was that it was not actually throwing an error. It just... wouldn't log in, and would instead just go back to the previous account that I was logged in as. It was not providing any sort of error message, and it was not crashing so I could not see a crash log or something.

[–] SatyrSack@quokk.au 1 points 4 days ago

Fixed by the Quokk.au admin. They had a suggestion for the Thunder devs to help prevent similar issues in the future:

I used a different versioning format for PyLova, so 0.2 instead of 0.2.1.

The app dev should probably look into how it handles that, because instances with custom build and version names probably won't work.

https://quokk.au/c/meta/p/1015075/cannot-log-into-quokk-au-using-thunder-app

[–] SatyrSack@quokk.au 1 points 5 days ago

Maybe I should ask: are any Quokk.au users actually able to log in just fine? Is it just me?