The cruelty is the point.
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It is and has always ever been the point.
It's not enough that they take everything, they have to make everyone suffer as much as possible.
I don't think it is. I think the point is that they maintain power and control over people. The cruelty is necessary for achieving that goal, and they also enjoy it.
I've tried to get snap benefits a few times in my adult life, every time I've been treated like trash and given so much difficulty that I just stopped trying.
I lived in a progressive area recently and community food banks kept me fed, they were kind and barely asked me a few basic questions and explained that the information helped them continue to get funding through the state.
Federal assistance is a joke if you're in need. Only help comes from strong communities these days. I'm more afraid registering for snap will just put me on some sort of undesirables list and I'll disappear after some new demonizing tweet.
Yeah, it's designed to kick a lot of people off of it before they even sign up. It would be so nice if people just got a card in the mail as soon as their it's records indicated they met the threshold.
Everything could be so much better if we just made it better.