A very close friend of mine works as a community facing employee for a large game company and as part of their job they have to make decisions that will inevitably make people angry. They've been very concerned lately about getting doxxed and harassed. Folks online often forget the human on the other side.
this post was submitted on 18 Jul 2023
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gamingcirclejerk
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omg they made lemmy political
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Game is fucking trash now
How so?
It always was
Coincidentally right when they are probably at peak criticism for their game.
You’re not wrong but also people shouldn’t be harassing employees for shit that is likely out of their control.
So who exactly should criticism be directed to if not the community engagement staff? This sounds like a company passing the buck to… no one.
That’s not to say criticism should ever include threats of harm or personal abuse.