I think that's because MS is trying to rebrand the shiity "Mail" app to "Outlook" in order to trick ppl into using it. There was a memo from our IT about it a few weeks ago. The Mail app lacks some features and stability yet. It can't fully replace Outlook, but you know MS. They like to mess with users.
Funny
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What's currently inside Microsoft Outlook these days? I have not used Outlook as an email client since the Win98 days. I'm guessing Artemis crew is using a calendar or synced tasks feature of some kind.
The 2 "instances" they talk about is because now MS has 2 versions of outlook on every install, "classic" and "new". Classic is pretty much what you're thinking, outlook you know upgraded with modern features and with a UI in line with the rest of the office suite.
"New" is also exactly what you'd probably expect. Their "new and exciting totally revamped!" Version is able to do the basics (+AI) in a "slick" white spaced to fuck UI and anything beyond that is "maybe someday" territory lol
That it was broken is probably related to the internet connection being down, Outlook has the vaguest error messages possible so it won't have told them anything useful. Maybe no error message at all, maybe just a little yellow ! icon. It's designed to keep corporate IT people in jobs, and it works.
"Ackshully..."
New comes with macro-slop!
Webrender.
The outlook generally speaking isn’t really working for me either