this post was submitted on 02 Mar 2026
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Workers at Discourse have won voluntary union recognition after a third-party card count found majority support for this, cafe management announced Monday.

The move establishes the Discourse Coffee Workers Union, which is expected to begin contract negotiations in the coming months with representation from the Milwaukee Area Service and Hospitality Workers Organization (MASH).

“Workers want to have a voice, a seat at the table and a say in the future, as opposed to a critique of existing management or some problem with the company that needed to be fixed immediately,” MASH President Peter Rickman told Urban Milwaukee in an interview, adding that Discourse management “deserves credit for remaining neutral throughout the process.”

The new collective bargaining agreement covers all employees at Discourse’s Milwaukee cafes: 1020 N. Broadway and 220 E. Pittsburgh Ave. It does not include the Chicago-based location, but is likely to apply to any future Milwaukee stores, according to founder and CEO Ryan Castelaz. Rickman said 74% of workers voted to join the union, though he believes actual support is higher, noting that some employees have not yet had a chance to sign on.

“We have always stood behind our teams, and we are incredibly excited to foster a strong relationship with their union, ensuring that equitable compensation and employee well-being remain at the core of our mission as we grow in Milwaukee and beyond,” Castelaz said in a statement.

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[–] Arrrmaybe@midwest.social 1 points 5 days ago

What an encouraging story. I wish I could read about unionization going well more often. Thank you for sharing.