22
BYD cements lead as Singapore's top-selling car brand as EV sales surge to 45% of new registrations
(www.channelnewsasia.com)
BYD support so far has not impressed me favourably. Had an issue with my new car, took it to the workshop, they took apart some stuff and agreed that a part was faulty. However they need to submit a request to HQ for approval, which will take 2 weeks. And THEN they'll order the part, which will take ANOTHER 2 weeks. 1 month, just for a simple issue. It's a good thing my car is working, if this was a critical issue I'd be carless for a month due to their bureaucracy.
I suspect they've grown way too fast for their support infrastructure to keep up with.