this post was submitted on 05 Sep 2025
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In our latest Community Office Hours, we're talking with members of our design team on a recent accessibility (a11y) study. See how Thunderbird performed with screen readers and magnification, alternative navigation, and general cognitive accessibility, and where we look to improve in the future. Find out how to get involved and where to join us!

Chapters: 00:00 Introduction 01:14 The Thunderbird Accessibility Study 02:09 Study Methodology 03:34 Participants and Assistive Technology 05:22 Results and Accessibility Scores 06:32 Screen Reader Findings and Issues 12:57 Cognitive Accessibility Challenges 15:33 Voice Control Findings 17:15 Magnification Software Insights 20:25 Eye Tracking Discoveries 21:55 Conclusions & How the Community Can Help 25:15 Q&A Session with the Team 35:53 Roadmap Impact & Mozilla Collaboration 42:30 Biggest Surprises & Lessons Learned 46:00 Quick Wins & Potential Improvements 47:50 Long-Term Accessibility Strategy for Thunderbird 50:19 Mindset Shift: Accessibility Helps Everyone 51:47 Next Steps: Training, Bug Triaging & Future Studies 55:04 How the Community Can Contribute

Resources: Bugzilla Disability Access bugs and enhancement requests: https://mzl.la/41jrnuv Fable: https://makeitfable.com/ Thunderbird A11y Matrix channel: https://matrix.to/#/#tb-a11y:mozilla.org Thunderbird User Experience Mailing List: https://thunderbird.topicbox.com/groups/ux Thunderbird suggested tools and resources for Accessibility: https://bolt.thunderbird.net/8b179dbfd/p/33ddcb-accessibility Config 2024: Pitching accessible design like a pro: https://www.youtube.com/watch?v=NoHIDWF0d6I

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