Leaking with the head off means it will leak with any head. Replacing the head will not fix this.
You will need to replace the shower valve probably.
A place for Plumbers and those interested in Plumbing to ask questions and discuss the trade.
Community guidelines:
If you have a plumbing question please include a picture in your post.
If you have a question such as "does this look correct?" please include the code your area adheres to. If you're not sure please include state/province/country you're in. Codes can vary state to state and what's wrong in one area may be perfectly acceptable in another.
Just as codes vary, prices do too. That's why we won't discuss any pricing because there's so many factors that can't or shouldn't be conveyed to strangers over the internet.
Leaking with the head off means it will leak with any head. Replacing the head will not fix this.
You will need to replace the shower valve probably.
Thank you very much for this explanation, I will look into the cartridge replacement. I found a general "how to" on home depot(their videos are good for those who are completely new to something) and now feel confident I could replace it.
Nice!