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Minecraft players outraged as Microsoft deletes accounts that weren't transitioned
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this post was submitted on 15 Jun 2024
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we shouldn't have had to transition but if you didn't know they were doing this then you probably haven't tried to play the game within the last 5 years
I'm one of those people. I haven't played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don't do social media so it was a complete surprise to me when I couldn't log in, then find out through their support that I had lost access to something I had legally paid for.
You could put in a support ticket explaining your situation. It would probably get resolved as this was an honest mistake.
I did. Unfortunately the chain ended with repeated canned responses to me that the grace period had ended and the only way I could get access again was to repurchase the game.