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Steam owner Valve accused of ripping off 14m UK gamers
(www.bbc.com)
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this post was submitted on 13 Jun 2024
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I had gifted a game while there was a sale but the person i gifted it to never got on their pc within the next month so i just got refunded and they never got the game. I complained that i still want them to have the game and they essentially just said that i need to now pay full price or suck it. They just didn't seem to understand that this was an issue at all and were just fobbing me off. I guess technically since i didn't lose money it's not the worst thing. But it's massively annoying because we were about to play that game together until we realised they never received it due to this so to me it felt very anti consumer.
That's a fair argument and a decent case, but not one that strongly backs an anti-competition legal action.
True on the legal front but just wanted to share my anectode on how they're not always the best for customers because usually you just see the good stuff when it comes to steam and valve