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No Stupid Questions
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Exactly that hahaha.
It makes me sad to see how inept 18-20 year old kids are at basic computer operation. I'm 28 so not that far away, but I find myself constantly thinking "how did you guys miss this".
I spend most of my day as a tutor for an intro to Microsoft office class and I am continually blown away at how little people understand about devices they paid hundreds of not thousands of dollars for.
Mostly it is because iOS and Android abstract away the file system. I'm 43 and have been using computers since the late 80's, one of my biggest gripes with android is the lack of a good simple file browser and text editor.
Phone OSs are definitely a big culprit but students entering college now would have most likely at a minimum been issued Chromebooks since middle school. While not perfect at least Google drive would give them a chance to get to grips with how to navigate files.
I've been using Solid Explorer for years. There's likely something better now, but it's served me well.