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Microsoft opens a "high priority" bug ticket in ffmpeg, attempting to leech the free labour of the maintainers (trac.ffmpeg.org)

submitted 8 months ago* (last edited 8 months ago) by Sibbo@sopuli.xyz to c/programming@programming.dev

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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] treadful@lemmy.zip 6 points 8 months ago* (last edited 8 months ago)

Man, must be rough to be an MS engineer and do work in public. Ignoring the financial aspect, can't say I've never had a similar ticket and resolution.