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ATT’s botched network update caused yesterday’s major wireless outage
(arstechnica.com)
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this post was submitted on 23 Feb 2024
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Not to downplay your point, because you are correct, but the outage did not affect anyones ability to contact emergency services, so that is a huge plus in the whole disaster. Any cell phone that pings off a cell tower can reach 911, even if there is no service activated on the phone. It's important that people are aware of that fact in case they are in a situation where they can't pay their bill, but still have an emergency.
I did not have SOS service on my phone for about 6 hours yesterday. So you are incorrect in that all people were able to contact emergency services. ATT, Upper Midwest
Did you actually dial 911? Because if you tried dialing 911 and it didn't go through, that's a problem. ALL phones must be able to dial 911, even without service. If the phone can hit a tower, it can call 911.
Correct. I had to connect to WiFi to use ATT calls over WiFi to call the non emergency number to be transferred to my needed emergency services. My local news station put out an announcement about ATT customers not being able to contact local 911 operators. May have had something to do with my county specifically. Still, a major issues.
If that's true, that's wack. There's no reason that the one phone company's service issue should have affected your phone's ability to call 911. Towers aren't company specific so it doesn't make sense that there would be interference 🤔 someone fucked up
It's not always about towers and signal.
There's call routes and service monitoring involved.
Call routing still has to happen to get you to 911. Service monitoring still happens to try directing your 911 call to another 911 dispatch center. If those two functions are broke, you get nothing no matter what.