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submitted 7 months ago by lurch@sh.itjust.works to c/memes@sopuli.xyz

The tracking says it's in a town right next to me since 24h. What are they doing! 😨

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[-] jopepa@lemmy.world 6 points 7 months ago

They’re lying to you, they lost your package. DHL does this constantly, anytime I have a supplier shipping with them I feel obligated to warn clients about inevitable delays.

[-] punkwalrus@lemmy.world 9 points 7 months ago

I had an issue with a UK supplier shipping to me in the US because UK mail is owned by DHL. Two shipments made it to the US, made it to New York, made it through customs and then... "Attempted Delivery, Kein Standort ausgewiesen, US." Never seen again.

DHL kept trying to convince me and the seller that "Your German address is refusing shipment."

"Last delivery hop was Flushing, NY."

"No, last delivery hop was in Kein Standort ausgewiesen. That company refused shipment, it went back to the UK."

"'Kein Standort ausgewiesen' is German for 'No location reported,' dumbass. Where is my package?"

"... We don't know. Germany somewhere. Call them."

Thankfully my vendor has refunded my money. Sadly, he no longer will ship to the US because this keeps happening to his customers. :(

[-] JK_Flip_Flop@lemmy.world 4 points 7 months ago

UK Mail is owned by DHL

What? The Royal Mail is the UK's national post service and has been an independent entity since it was (stupidly) privatised in 2011.

[-] ComfortableRaspberry@feddit.de 4 points 7 months ago

And the Royal Mail Group also includes GLS which is a direct (but comparatively small) competitor of DHL.

Maybe a mix up in the original comment..

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this post was submitted on 30 Jan 2024
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