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The aftermath of "No, 'Open Source' does not mean 'Includes Free Support'"
(raccoon.onyxbits.de)
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this post was submitted on 05 Dec 2020
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He actually complains about that too in another follow up post last year: https://raccoon.onyxbits.de/blog/case-against-public-bug-tracker-for-open-source-projects/
I suspect it is mostly ignored.