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this post was submitted on 17 Nov 2023
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@elfpie Somewhat tangential, but this sort of thing is why I almost categorically disregard any review that primarily complains about how "rude" staff was. More often than not this seems to translate to "acted in a way not exactly in line with my cultural and generational norms" or "didn't give me exactly what I wanted." Give the underpaid service workers some slack.
A friend of mine worked at McDonald's for a while. The amount of people who take that as license to treat retail workers like shit is quite unbelievable. And indeed: When customers hurl racial or homophobic slurs the manager basically says the customer is king.
I always wondered why they have such high turnover?!? /s