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this post was submitted on 11 Nov 2023
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I do buy some items without free returns but I will NEVER buy things like clothes or shoes without free returns or an option to take them to a physical store for free.
There is a reason that brick and mortar stores have changing rooms.
Likewise, there is a reason that, back in the day, mail-order clothing companies like L.L. Bean had ridiculously good return policies. They wouldn't have gotten any business without them.
Exactly. It would be more acceptable to have paid returns if 1)clothing photos and descriptions were more accurate and 2) if sizing was consistent within and across brands.
But I should not get punished because your company wants to make your size 6 in the measurements of a typical 10 so that you can inflate egos and sell more stuff.
I feel your initial points, but even so... Half an inch on seams can be the difference between comfort or "I need to only eat salads for breakfast" which ain't no way to live