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Now that cars are like smartphones, we don’t really own them
(www.washingtonpost.com)
This is a most excellent place for technology news and articles.
This seems more about repair notifications target than the repairs themselves. Personally, so long as the technicians in the shop aren't locked out by proprietary controls from diagnostics on-site, I couldn't give a damn if the dealership is getting the wireless "notifications" or not.
My dealership tells us about lots of things we "need done". I take the vehicle to a trusted mechanic who either does the work or tells me when they're full of shit