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submitted 10 months ago* (last edited 10 months ago) by thegiddystitcher@lemm.ee to c/ukcasual@lemmy.world

We're at the end of our rope with Asda. Everything is being substituted, and we're fine with that when it's just another brand of the same thing but like they're sending entirely different vegetables to the ones we need, they're substituting meat-free ordered items with actual meatballs, etc etc. It's got the point where the delivery guy just apologises sadly every week.

It's possible to set "do not substitute" on everything but it's a ballache, and then we'd still have to go shopping anyway since half our order would still be missing.

So. Which supermarkets actually deliver most of what you order? Or at the very least, have a sane policy of substitutions?

Thanks!

Edit: Added a cute dog pic for a bit of extra casualness.

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[-] thegiddystitcher@lemm.ee 2 points 10 months ago

This bodes well for the fact that we've just booked an experimental Morrisons slot for next week!

Our Asda driver is great too tbf, although he is maybe getting a bit too familiar with our shopping habits so it was probably time to mix it up anyway ๐Ÿ˜…

[-] kate@lemmy.uhhoh.com 2 points 5 months ago* (last edited 5 months ago)

I know I am very late to respond, but amazons grocery service had an option to accept or decline replacements while the employee is picking them if you have the app open. They use Morrisons inventory iirc.

this post was submitted on 10 Nov 2023
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