this post was submitted on 27 Oct 2023
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Too many products are easier to throw away than fix—consumers deserve a 'right to repair'::There was a time when the family washing machine would last decades, with each breakdown fixed by the friendly local repair person. But those days are long gone.

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[–] SCB@lemmy.world -2 points 1 year ago (1 children)

Consumers have shown that, overall, they'd rather replace than repair. Why should companies fight their consumers?

[–] CorrodedCranium@leminal.space 1 points 1 year ago

Their reputation is probably the biggest reason.

If I buy something that has a real standout defect, especially if it doesn't show sign of improving, I'm not going to buy it.

It's like restaurant reviews. Most people likely won't be vocal about a good or mediocre experience but from what I've seen they will comment about a negative one.


For example if I bought a Switch Lite and was stuck with joycon drift you bet I'd tell someone who was looking for a Switch.