this post was submitted on 02 Oct 2026
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[โ€“] gegil@sopuli.xyz 3 points 6 days ago (2 children)

It would be completely fine for me if this company could not deliver the phone to my country. Logistics is difficult and expensive. If i wanted to get one anyway, i could just deliver it through forwading company from my country, for an additional delivery fee. The main problem however, which i am the most outraged about, is that they intentionally restrict payment from countries where they will not deliver, even though i have money and can deliver through third party delivery service.

[โ€“] ironblossom@feddit.org 2 points 6 days ago (1 children)

This is simply due to a strict compliance process which is a good thing

[โ€“] gegil@sopuli.xyz 1 points 6 days ago (1 children)

In what way forcing a regional restriction a good thing? All banks in my country support international payment methods like master card and visa, while most banks also provide and option to register an euro card. How does intentionally not accepting international payment even in euro just because the card is registered in other country, a good thing and counts as a strict complience?

[โ€“] ironblossom@feddit.org 3 points 5 days ago (1 children)

This is because you have a limited understanding of what their compliance process entails. I donโ€™t think they are intentionally refusing to accept payment from a list of countries but rather they have not completed the due diligence or fulfilled these compliance requirements yet. They are a relatively small company still.

[โ€“] erebion@news.erebion.eu 2 points 2 days ago

Fairphone might just lack certification from Industry Canada, limiting direct sales to Canada.

Regardless whether that's the case or not, Canada and the EU should make sure CE declaration and IC certification get mutually recognised.

Reduce trade barriers, fight authoritarianism through cooperation.

[โ€“] TheMightyCat@ani.social 2 points 6 days ago (2 children)

Take this with a grain of salt as i am not an expert but when i looked into it if you sell knowing it will go to a forwarding service to a specific country legally it then counts as selling to that country and the seller is on the hook for all the regulations so they have to block it.

[โ€“] erebion@news.erebion.eu 1 points 2 days ago (1 children)

If you order from another place you'd be importing.

If, for example, you order something from China to somewhere in the European customs union, directly from China and not a European company, you'd be the importer and as such are responsible for following your country's regulations.

Imagine being a seller and someone from another country, perhaps one you don't know much about and one that is not in a customs union with the country you are in, orders something from you. There's no reason you would have to comply with regulations of that country.

[โ€“] TheMightyCat@ani.social 1 points 1 day ago* (last edited 1 day ago) (1 children)

I'll happily accept if im wrong as i am not a lawyer and certainly not a Canadian one, ive tried to find enforcement based on it but i can't find clear cases on it, this is the legislation:

No person shall manufacture, import, distribute, lease, offer for sale or sell any radio apparatus, interference-causing equipment or radio-sensitive equipment for which a technical acceptance certificate is required under this Act, otherwise than in accordance with such a certificate.

Radiocommunication Act 4(2)

The question becomes does "offer for sale or sell any radio apparatus" also apply to companies outside Canada?

Still, i can imagine a company is not keen on selling products they know are illegal in the destination country, but the seller (outside canada) being liable for the radio act is maybe wrong then.

On the consumer protection part it does seem correct that the foreign seller is on the hook, atleast for provincial law.

This Act applies in respect of all consumer transactions if the consumer or the person engaging in the transaction with the consumer is located in Ontario when the transaction takes place.

Ontario Consumer Protection Act, 2002, s. 2(1)

Again assuming "all" then includes foreign transactions.

[โ€“] erebion@news.erebion.eu 1 points 21 hours ago

The question becomes does โ€œoffer for sale or sell any radio apparatusโ€ also apply to companies outside Canada?

Look at the first part of the sentence:

No person shall manufacture, import, distribute, lease, offer for sale

import is right there, you are apparently not allowed to import it under Canadian law.

Canadian law can, of course, not stop a company in another country from following different laws.

[โ€“] gegil@sopuli.xyz 1 points 6 days ago* (last edited 6 days ago) (1 children)

Then it is a regional restriction. Its one thing when company does not bother selling it in other country, and a completely different thing when it is intentionally restricting product sales in those countries. And unlike software, physical products cannot be just pirated, while smuggling is significantly risker.

[โ€“] TheMightyCat@ani.social 2 points 5 days ago

Again i don't know for sure but from my understanding to answer this question and the one you asked ironblossom.

If a company accepts payment and ships to a fowarding service knowing it is going to a certain country then that is legally the same as if they shipped it themselves.

If their product is not certified to be sold in that country the seller now can face heavy fines.

If their product is defective and causes damage and they don't have insurance for that country then the seller can be on the hook for heavy payouts.

To prevent this the seller must block the sale.