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Telstra mobile network crashes nationwide causing transport and payment delays (www.abc.net.au)

submitted 1 week ago by zero_gravitas@aussie.zone to c/australia@aussie.zone

17 comments fedilink hide all child comments

In short:

Telstra's mobile network has suffered a major nationwide outage, affecting millions of customers and causing delays to public transport networks.

Some regional train services in NSW and Victoria have been suspended, and taxi passengers are reporting they are unable to complete payments.

What's next?

Telstra says it is looking into the issue and will share an update once it is fixed.

... police in Western Australia have posted a statement on Facebook saying the outage appears to have affected some Triple Zero calls ...

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[–] notgold@aussie.zone 7 points 1 week ago (2 children)

My favourite was the outage tracker failed because of heavy load. I also heard they couldn't call the on call tech because his mobile wasn't working because of the outage.

[–] Nath@aussie.zone 3 points 1 week ago (1 children)

Have we learned nothing? This is literally what happened a few years ago with the big Optus outage. They were doing a change overnight, and broke everything. But all the on-call technicians were asleep because nobody could call their Optus phones to wake them up. Couldn't even try to raise them with email pings because their home Internet was also Optus. Management were clueless, because nobody could call them either.

Everyone found out in the morning from the news or when they rocked up to work per usual and the place was an ants' nest.

Issue some people phones on a different carrier, for pity's sake.

[–] notgold@aussie.zone 3 points 1 week ago

Middle Management be middle management and just want to get inside their budget. C suite don't care and try to scare everyone off from asking for what is needed. The Optus outage showed that they had no backup plan and Telstra hubris meant they thought it wouldn't happen to them.

[–] blind3rdeye@aussie.zone 2 points 1 week ago

I'm sure that happened as one of the subplots in Optics.