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Open source is a thankless job and I think we've lost the plot on how we treat maintainers (github.com)

submitted 1 week ago by sanitation@lemmy.today to c/programming@programming.dev

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I saw an issue today on a fairly popular project (better-auth, see the link to the issue attached). No repro, no context, just a wall of caps and profanity ending in "fuck you". The maintainers ship this for free. People run production businesses on top of it, for free. And the thanks is someone raging into a text box because a minor bump cost them an afternoon.

I maintain and contribute to a few projects myself, so this hits a nerve a bit. Something people don't see from the outside: it's not enough to know how to build the thing. You also have to know how to defuse a thread where someone's insulting you and not fire back, even though most of us aren't paid for any of it, let alone the work of staying civil while being told to get fucked.

I'm not pretending breaking changes don't cause real pain (that's what the issue is about). But I keep coming back to a boundary question: if you're not paying for it, do you actually get to demand anything? (Obviously yes, but we still need some boundaries)

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[–] Fmstrat@lemmy.world 1 points 5 days ago (1 children)

The part that irkes me most about this, is he's right.

The complaint is valid, non-breaking production changes should be the norm, not the expected, 100%. And yes, I maintain upstream work, too.

Doesn't forgive them being a dick. Permaban in my book, I just hate that he's right.

[–] Miaou@jlai.lu 1 points 3 days ago* (last edited 3 days ago)

Are they right though? Not every project follows semver, it's on consumers to pay attention. Especially if it's a recurring problem: this problem (assuming the project follows semver) hould happen once at most.