this post was submitted on 15 May 2026
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What's the point? They know customers are full of piss and wind, threatening blue murder while doing absolutely nothing beyond jaw flapping. (Same with gamers).
Amazon's service model, for example, is to twiddle the knobs to just under the point where the majority ragequit: the sweet spot of maximum profit right now. Everyone else is copying it.
And the sweet spot moves - probably like boiling a frog. A major player does something many hate, but not everyone/enough and those people live with it. Then it becomes the new normal. Twiddle the knob. Rinse and repeat.
I canceled my Netflix when they did the account sharing shenanigans, and filled out the exit survey explaining why. I had only kept my Netflix because my parents watched it, then they made it so hard to add a family member addon account I said fuck it and canceled everything.
My parents signed up for their own account, so Netflix didn't lose total count, but they lost the extra subscriber that was the whole point. I know I am an edge case in not just complaining while taking it, but there is always hope.
I mean, I get Amazon Prime via their shopping service whether I want it or not. And half of their "library" such that it exists is just links out to other paid premium services. Nevermind their Netflix-esque habit of cancelling or delaying popular shows while churning out lots of AI slop to fill in the gaps.
There's no strong incentive to drop Prime Shipping (because it's dirt cheap and I still do plenty of retail shopping on Amazon). But I find myself going to their TV / Movies selection less and less frequently. Occasionally just pirate the Amazon show I already have access to out of convenience.
Can't say the same of Netflix, though. Cancelled that shit a few years ago.