this post was submitted on 01 May 2026
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[–] frongt@lemmy.zip 3 points 1 day ago

Sounds like a similar process to the US. If someone dies, the beneficiary can receive the money, but they need proof they've died. You can't just show up and say someone died and get their money. Usually this is with a death certificate, but in this guy's case it sounds like he didn't have one.

To make it worse, the other family members were also trying to claim the money. I don't think the bank did anything wrong here.