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Any tips on how to handle matrix moderation? (piefed.social)

submitted 2 weeks ago by Az_1@piefed.social to c/matrix@programming.dev

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So I manage a discord server related to autism of about 800 people and due to Discord's recent issues, we have been looking at opening an alternate space on matrix that is bridged to our discord. I did try self hosting but I am admittedly not technically inclined and couldn't get it working, so I have the space on a public home server. We have gotten things setup and ready, but there is one concern, which is moderation. I did manage to get a draupnir instance, but I have not found it to be an adequate automod. I am concerned about how moderation could work as we have a large number of rooms. I wanted to know if anyone who moderates a large matrix community can provide some insight on what to do for this.

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[–] Az_1@piefed.social 1 points 1 week ago* (last edited 1 week ago)

I already mentioned I have draupnir. Maybe it worked well for you, but I've found it annoying and there's still a lot it can't do. Its also not all that user friendly. I was trying to see if someone had an alternative. Again, I'm not someone who is that tech saavy and I have had no luck at self hosting, and don't want to get a provider. Also we are a pretty large server and are growing, so I really want to know how that can work on matrix. I've found most uses of matrix to be for small groups and not large communities, and haven't found much for what to do as a large community.