this post was submitted on 19 Feb 2026
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To be fair, customer service is useless either way. At least I can curse the AI into oblivion.
Actual customer service is amazing.
Yes, customer support where people actual want to help you and with the mandate and autonomy to actually be able to help you. Not customer support that is just a bunch of monkeys who aren't allowed to go off script.
Where can you find the kind of support you speak of? I rarely call any kind of customer service line but I haven't seen anything but the bad kind in over a decade