this post was submitted on 13 Jan 2026
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Amazon is forcibly upgrading Prime members to Alexa Plus, and users are not happy (www.androidauthority.com)
submitted 2 days ago* (last edited 2 days ago) by throws_lemy@reddthat.com to c/technology@lemmy.world
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  • Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
  • Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
  • One user claims that they were “flooded with ads” after downgrading back to Alexa.
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[–] DarrinBrunner@lemmy.world 6 points 1 day ago (1 children)

I dumped Amazon ten years ago, when I got scammed by a third party seller and Amazon did fuck-all to help. Amazon doesn't extend the same protections to third party sellers, I suppose that's in the TOS, which I'm sure everyone has read carefully.

I could go into detail how the scam worked, and probably still does work. The jist is, shippers don't provide full addresses to Amazon, only the zip code. So, if the scammer shows that they have a shipping receipt for a zip code, Amazon just trusts that the box was shipped to the correct address. Turns out they shipped an empty box to a local restaurant--it took a lot of calls to find that out.

[–] Wispy2891@lemmy.world 2 points 1 day ago

AND there are many "free" tracking apps where people are tricked to give their valid tracking codes to see the shipment status. The owner then resells those valid tracking codes in bulk to scammers