this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 2 years ago by sbv@sh.itjust.works to c/canada@lemmy.ca
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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] fax_of_the_shadow@kbin.social 12 points 2 years ago (6 children)

I prefer self-checkout because cashiers don't know shit about bagging groceries in a reasonable manner. I don't like dealing with people and I like my groceries bagged to my specifications. Self-checkout is a godsend.

That said...

I have made mistakes. I've accidently stolen from WalMart. I've been an employee of WalMart; I am not crying over this. WalMart is a shit employer and they have a ton of self-check so they can continue to refuse full time jobs to cashiers so they don't have to pay benefits. Fuck them.

[–] sbv@sh.itjust.works 7 points 2 years ago (1 children)

I haaaaaaaate packing my own bags. But it beats dealing with people.

Having said that, it's bullshit that I'm doing unpaid labour for the grocery chains. I should get a discount on my bill.

[–] fax_of_the_shadow@kbin.social 3 points 2 years ago

I agree. Self-check should come with a discount of some kind. For a lot of people it will absolutely feel/be unpaid labor. For me it's a way to keep control over things and I am willing for that to be the case, but a lot of people are getting shoved into self-check due to lack of paid employees and cutbacks on cashier hours. It's ridiculous.

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