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Thermaltake HDD Docking Station not recognized (lemmy.world)

submitted 1 week ago by biofaust@lemmy.world to c/linuxmint@lemmy.ml

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cross-posted from: https://lemmy.world/post/41331598

I am trying to use a Thermaltake Blacx Duet (ST0015) HDD Docking Station with my Linux computers (Linux Mint and Ubuntu, all latest).

I have a SATA disk plugged in one of the bays and when I connect it to a USB port with its cable (everything is brand new) nothing happens.

lsusb returns:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub Bus 001 Device 003: ID 046d:082d Logitech, Inc. HD Pro Webcam C920 Bus 001 Device 004: ID 046d:0ac4 Logitech, Inc. G535 Wireless Gaming Headset Bus 001 Device 005: ID 046d:c53a Logitech, Inc. PowerPlay Wireless Charging System Bus 001 Device 006: ID 046d:c547 Logitech, Inc. USB Receiver Bus 001 Device 007: ID 26ce:01a2 ASRock LED Controller Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub

The only message in dmesgrelated to usb is:

[ 474.891877] usbcore: registered new interface driver usb-storage

which I understand means that the usb-storage module is loaded.

Same behavior in Ubuntu.

Does this mean that the hardware is just incompatible or is there anything more I can try?

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[–] Goodtoknow@lemmy.ca 2 points 1 week ago

Is it getting powered from the wall correctly with the adapter and turned on? If it's not showing up under LSusb, it's either not powered, faulty cable, drive or faulty device. It should be plug and play.