this post was submitted on 29 Dec 2025
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Even if there's an understanding of the doorman fallacy throughout most of the chain of command, you can still run into issues.
I know as an analyst both me and my boss were very aware of intangibles, but usually couldn't find a way to model them. The consumers of our reporting would also want these, but couldn't always tell a story that was palatable to the client to justify the expense.
You end up with everyone knowing the doorman is a big deal but being unable to hold onto him.