this post was submitted on 28 Nov 2025
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[–] hOrni@lemmy.world 33 points 1 day ago (4 children)

Just start the paperwork for switching providers. They'll call You back and give You exactly what You want. I've done that 3 times already with my phone/internet provider.

[–] FatVegan@leminal.space 19 points 1 day ago

This happened to me a couple of times. I quit the service and suddenly it became cheaper. It's a nice trick, but i'm so annoyed that i always quit out of principle

[–] usualsuspect191@lemmy.ca 12 points 1 day ago

Be prepared to follow through as well; I've had the retention department not match the other offer, so just cancelled and moved on.

[–] Fredselfish@lemmy.world 11 points 1 day ago (2 children)

That fine and dandy with cellphone provider. I Don't have choices for internet so they can call my bluff there.

[–] kungen@feddit.nu 8 points 1 day ago

Have you tried bluffing even harder? Say that you got some good introductory offer for a satellite provider, or that you're going to use your cellphone's data as your primary internet connection for example?

[–] lonefighter@sh.itjust.works 5 points 1 day ago (1 children)

I have a 2 year agreement with my home Internet for a lower price. It's not a contract because I can leave at any time, but I get a deal for a cheaper plan. It's up in a few months, and all the options available for me to switch to are way higher. I'm going to call and try to pull the "well give me the new customer deal" shit, and if they call my bluff that they're the only option I'll just go without home Internet for a month or two then try to sign up again as a new customer and hope it works. I have unlimited hotspotting on my phone, it's super slow but I can make do for a bit if I have to.

[–] Fredselfish@lemmy.world 3 points 1 day ago

Unfortunately I work from home, and must be directly connected to the internet modem. No wifi and must be ground internet no satellite or wireless internet.

[–] snooggums@piefed.world 8 points 1 day ago

While yes, that is the necessary thing to do it is absolutely bullshit that we need to do extra work to not be overcharged.