this post was submitted on 17 Nov 2025
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I hate to be that guy, but you've been able to summon taxis via phone pretty much for as long as either have existed.
But I get what you mean, the app is the game-changer. I've had dispatch schedule a taxi for me and then they just didn't show up. π€·ββοΈ No way to track or check the progress...
Plus, with the app, thereβs transparent up front pricing.
Good luck getting that from an NYC cab.
And, depending on the location, it works in other states/countries as well.
I mean, not to be glib but if you've summoned a taxi that hasn't shown up, you haven't summoned a taxi. That doesn't mean "Fuck it, let private rideshare apps own everything" but it's easy to see where the shift in consumer behavior might be coming from. Even in low-stakes situations, having your ride not show up is frustrating.
Right, so the difference is that they built a system that actually provides service.
But they aren't paying the people enough that do the actual work for said service.
Yes, that's the problem with it.