linuxmemes

I hear you on the frustration with the errors and the Billet Labs situation; those were legitimate issues

I didn't mention Billet labs once. But since you did mention it, let's get into that.

That whole situation further highlights the mindset of Linus Sebastian. Instead of taking a beat to figure out what's going on, he wrote a reactionary post... TWICE... on floatplane and kept digging in his heels further.

The clown always plays the victim. That's his MO in everything he does. That's his go to whenever he gets called out. He couldn't even be serious the one time it freaking mattered, which was during their "apology" video.

But getting back to the Billet Labs issue. The reason it went down the way it did is because Linus Sebastian doesn't care. If he did then he would have been respectful and done the test with the hardware it was defined for. If he cared then he wouldn't have gone on a rant on the WAAH show after getting called out about spending extra money to get someone to run the test again properly. Because it "wasn't worth the extra time".

As for why it got auctioned off, he literally played the victim again by blaming other people for not tracking it properly and it got "mixed up". Despite that excuse being a complete lie, it still looks really bad for him. Because it again means that he doesn't care, because he's more important. In his mind he's thinking that he did the favour by showing the product on his channel.

Have been building out their lab infrastructure (their PSU testing and articles can be really neat)

Trust is hard to earn once it's been lost. It's one thing to have a new group out of nowhere providing stats. But it's a completely different thing when the people providing those stats have a proven track record of negligence and garbage quality practices.

But if we don't acknowledge when people/companies make genuine efforts to improve, what's the incentive for anyone to try?

I haven't seen any evidence of "genuine efforts" from those clowns.

Most of us have professional screw-ups we've learned from.

Screw ups are fine. Actually I like screw ups every so often because it humanizes people and can help keep egos in check. But we're not talking about "screw ups", we're talking about blatant lies on top of tech illiteracy, with an extra serving of tripling down on said lies.

I think the question is whether the response was adequate

The response wasn't adequate, because they're still in business. They have directly influenced the purchasing decisions of countless people that trusted their bad data, and if it wasn't the social media blowup around the Billet Labs stuff, they likely would have caused irreparable reputation harm towards Billet Labs. So millions of dollars worth of bad purchasing suggestions and nearly running a small start-up out of business.

LTT can rot for all I care.